FAQ
Questions / Answers
Checkout Frequently Asked Questions
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What are the operating hours for Canny Kids Academy?
Full-day care is from 6:30 AM to 5:30 PM, and half-day care is from 6:30 AM to 2:00 PM. Children should arrive by 8:00 AM to join our structured daily program.
How does Canny Kids ensure my child’s safety?
Safety is our priority with CCTV cameras, access control systems, and strict pickup policies. Only authorized individuals can collect your child, and our staff are first-aid trained with on-site kits.
What meals and snacks are provided?
We offer balanced breakfast, lunch, and two daily snacks. No lunchboxes are needed except for allergies. Only sealed, marked water bottles are allowed—no fizzy drinks to avoid attracting bees.
How can I help my child adjust to starting nursery?
Motivate positively, maintain daily routines, avoid screens at bedtime, and keep goodbyes short. Bring your child daily to ease adaptation, and contact us anytime to check on their progress.
What is the school’s approach to discipline?
We use gentle verbal guidance and time-outs in class or on the playground. If behavior becomes unacceptable, we’ll contact parents to collaborate on solutions and may recommend therapists if needed.
Any Questions? Ask Us!!
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Questions / Answers
Benefits & What we do?
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Who can I contact for questions or updates?
Reach us at (012) 547 3931, Principal Kayla at 067 154 8992, Owner Louise at 082 860 1575, or office@cannykids.co.za. Notify us for absences, pickup changes, or contagious diseases.
What is Canny Kids Academy’s history and mission?
Since 1998, we’ve offered nurturing, English-medium education for ages 3 months to Grade R. Our mission is to provide high-quality care, personalized support, and structured programs to help every child reach their full potential.
What are the school fee and notice policies?
Fees are payable over 12 months by the 5th (or 17th for mid-month salaries), with a 5% penalty for late payments. A one-month written notice is required for withdrawal, and fees apply even during absences.
How are parents kept informed about their child’s progress?
We provide ongoing informal assessments and formal reports in July and November. Communication is via WhatsApp, communication books (checked daily), and our office during school hours.